Terms and Conditions
Last updated: 21 August 2026
1. About these terms
These Terms and Conditions govern your use of arenafitness.ae (the “Website”) and any enquiry, booking or communication you make through it. The Website is operated by Arena Gym & Fitness L.L.C. (“Arena Fitness”, “we”, “us” or “our”), a limited liability company registered in the United Arab Emirates with its registered address at Al Zeina Building C, Raha Beach, Abu Dhabi, United Arab Emirates, 42672.
By accessing or using the Website you agree to these Terms and Conditions. If you do not agree with them, please do not use the Website.
2. Changes to these terms
We may amend these Terms and Conditions at any time. The revised version takes effect from the date it is published on this page, and the date at the top shows when it was last updated. Your continued use of the Website after a change is published constitutes acceptance of the amended terms.
3. Using the Website
You may use the Website for lawful purposes only. You agree not to:
- Use the Website in any way that breaches applicable UAE law or any other applicable law or regulation
- Attempt to gain unauthorised access to the Website, its servers, or any connected system or database
- Introduce viruses, malicious code or any other material that is harmful or technologically damaging
- Use automated systems to scrape, copy, monitor or extract content from the Website without our written consent
- Reproduce, republish or redistribute Website content for commercial purposes without our written consent
We may suspend or restrict access to the Website, in whole or in part, without notice, where we consider it necessary.
4. Intellectual property
All content on the Website, including text, images, video, photography, logos, trade marks, programming content, class names and page design, is owned by or licensed to Arena Gym & Fitness L.L.C. and is protected by intellectual property laws.
You may view, download and print content from the Website for your own personal, non-commercial use. You may not otherwise copy, modify, distribute, publish, licence or create derivative works from any part of the Website without our prior written permission.
5. Availability and accuracy of information
We aim to keep information on the Website accurate and current, including class schedules, opening hours, coaching staff and membership options. Information is provided for general guidance and may change. Timetables, coaches, class formats and facility availability are subject to change without notice, including for maintenance, public holidays, seasonal hours and operational reasons.
The Website is provided on an “as available” basis. We do not warrant that the Website will be uninterrupted, error free, or free from viruses.
6. Enquiries, trials and bookings
Submitting an enquiry, trial request or class booking through the Website is a request, not a confirmed reservation. A booking or trial is confirmed only once we notify you directly. We may decline or reschedule a request, including where a class is full, where a session is cancelled, or where we consider the session unsuitable for your level or medical circumstances.
You are responsible for ensuring that the contact details you give us are accurate and current.
7. Membership
Membership is subject to a separate membership agreement, together with our club rules and any waiver or health declaration completed at the club. Prices, membership types, joining fees, contract lengths, freeze rights, cancellation terms and refund conditions are set out in that agreement and in the information provided to you at the point of sale. Where there is any inconsistency between these Terms and Conditions and your membership agreement, the membership agreement prevails in respect of your membership.
Membership is personal to you and may not be transferred, shared or sold unless we agree in writing.
8. Payments
Membership fees and other charges are payable in United Arab Emirates Dirhams (AED) and are inclusive of value added tax where applicable. Payments made online are processed by third-party payment providers, and by making a payment you agree to their terms. We reserve the right to change prices; changes will not affect the agreed term of an existing membership except as permitted by your membership agreement.
9. Health, fitness and assumption of risk
Cross training and high-intensity exercise carry inherent risks, including the risk of injury. Before beginning any exercise programme you should satisfy yourself that you are in good health and physically able to take part, and you should seek medical advice if you have any doubt, if you have an existing medical condition, if you are pregnant, or if you are returning from injury.
You agree to disclose to our coaching team any medical condition, injury, medication or physical limitation that may affect your ability to train safely, and to update us if your circumstances change. You agree to follow the instructions of our coaches, to train within your capability, and to stop and seek help if you feel unwell.
Nothing on the Website constitutes medical advice, diagnosis or treatment.
10. Conduct at the club
Members and guests are expected to treat staff, other members and the facility with respect, to follow club rules and signage, to use equipment correctly and to return it after use, and to observe hygiene requirements. We may refuse entry to, suspend or terminate the membership of any person whose conduct is unsafe, abusive, discriminatory, or damaging to the facility or to the community we are building.
11. Personal property
You are responsible for your personal belongings. Lockers, where provided, are for use during your session only. To the fullest extent permitted by law, we are not liable for loss, theft of, or damage to personal property brought onto our premises.
12. Photography and filming
We may photograph or film classes, events and the facility for coaching, promotional and social media purposes. If you do not wish to appear in this content, please tell a member of staff before a session and we will take reasonable steps to accommodate your request. Members may not film or photograph other members without their consent.
13. Third-party links
The Website may contain links to third-party websites, applications and social media platforms. Those links are provided for convenience. We do not control and are not responsible for the content, products, services, security or privacy practices of third-party sites, and a link does not imply endorsement.
14. Limitation of liability
To the fullest extent permitted by applicable law, Arena Gym & Fitness L.L.C., its directors, employees and coaches shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data, business or goodwill, arising out of or in connection with your use of the Website or your reliance on any content on it.
Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by our proven negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under UAE law.
15. Indemnity
You agree to indemnify and hold harmless Arena Gym & Fitness L.L.C. against any claims, losses, damages, costs and expenses arising from your breach of these Terms and Conditions or your misuse of the Website.
16. Privacy
Personal information collected through the Website is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.
17. Force majeure
We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control, including acts of government, public health measures, utility or network failures, fire, flood, extreme weather, or civil disruption.
18. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
19. Governing law and jurisdiction
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or with your use of the Website, are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Abu Dhabi. The courts of Abu Dhabi shall have exclusive jurisdiction.
20. Contact us
If you have any questions about these Terms and Conditions, please contact us:
Arena Gym & Fitness L.L.C.
Al Zeina Building C, Raha Beach, Abu Dhabi, United Arab Emirates, 42672
Telephone: +971 2 552 9002
Email: info@arenafitness.ae
Website: arenafitness.ae